Part of the MediaOS mission is to provide analytics for every single thing that you sell. We’ve made it simple for you to set up a phone number that records conversations, tracks data and is perfect for print ads, billboards and even digital ads. Read below to learn how to set up call tracking.
- Login to mediaOS website
- If you don’t know your login information, reach out to your leadership
- Click on the Delivery icon on the left sidebar.
- You will be redirected to a page with several tabs at the top: Line Items, Requests, Content, Flat Plan, Ad Server, Social, Studio, Distribution.
- Confirm you are looking at the Line Item page.
- Then select the View by item you want to work with. A dialog box will open.
- Scroll down until you will see a box labeled Call Tracking Analytics.
- Select the Set Up Phone Number tab.
- Type in your area code in the indicated field
- Then select an available phone number from the dropdown menu.
- Type the number of months you want to purchase the phone number for in the Auto Delete After box. Best practice is to extend this amount of time.
- Type the forwarding phone number (phone number where you want the calls to be sent) in the box labeled Send Caller to Phone Number.
- Click the blue Purchase and Confirm the additional charges to your meidaOS account.
- Keep in mind, when someone dials the phone number you purchase, it will automatically record the conversation. It will announce that it’s recording so that the caller is aware.
- In addition to recording the entire conversation, this special phone number will track:
- The duration of calls
- The number of calls